B-hyve Smart Hose Watering Timer

Warranty Policy:

Orbit® Irrigation Products LLC., (hereinafter “Orbit®”) warrants to its customers that its products will be free from defects in material and workmanship for a period of one year from the date of purchase unless otherwise stated on the product packaging (proof of purchase required). During the warranty period, Orbit® will replace, free of charge, the part or parts found to be defective under reasonable use and service, as determined solely by Orbit®. Orbit® reserves the right to inspect the defective part prior to replacement. Liability under this warranty is limited to the replacement or repair of defective parts. This warranty is exclusive and is in lieu of all other warranties expressed or implied, including, but not limited to warranties for fitness, for use, or merchantability. No agent or representative has the authority to waive or alter this warranty in any way.

Submit Warranty Request:

• Chat with us by clicking this link: Ways of Contacting Us or

• Submit a warranty request by clicking on the following link to submit a request online: Warranty Request

What are Orbit’s Shipping methods

We ship items using FedEx Standard Ground. For larger shipments, we use Ground Freight (for orders over 150 lbs).

We don’t currently offer an option for expedited shipping.

Is there a cutoff for shipping?

Most orders placed on Orbit’s store (orbitonline.com) before 12PM (Mountain Time), Monday-Friday (excluding holidays) are prepared and shipped within 3-business days. To check the status of an order, please click here.

For Missing or Damaged Products, or orders without updates:
We encourage you to reach out to us so we can further assist.

• Call us at: (800) 488-6156, or

• Chat with us by clicking this link: Ways of Contacting Us