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B-hyve Gen 1 Wi-Fi Hub
Order & Tracking FAQs
Order & Tracking FAQs
1. How To Check The Status of An Order:
To check the status of an order placed in Orbit’s store (orbitonline.com), click here to log in to your orbitonline.com account and access your order and tracking information.
2. My Order Status Has Not Updated:
If your order status has not been updated within 3-5 business days, please reach out to us:
Call us at: (800) 488-6156, or
Chat with us by clicking this link: Ways of Contacting Us
3. My Order Tracking Isn't Available
If there are no tracking updates for your order within 3-5 business days, we encourage you to reach out to us so that we can further assist.
Call us at: (800) 488-6156, or
Chat with us by clicking this link: Ways of Contacting Us
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