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B-hyve Gen 1 Wi-Fi Hub
My B-hyve device won’t pair with my phone
Before getting started
This article will go over several scenarios to help find out what connection issue you may be seeing, and then help direct you to the most relevant article to help identify and solve the problem.
You should ask the following questions:
Has the device been connected to your Wi-Fi previously?
Did you upgrade or change anything with your home Wi-Fi network recently?
Have you entered your Wi-Fi password / new password into the B-hyve app?
Does your Wi-Fi have separate 5g and 2.4ghz networks?
Is Bluetooth enabled on your phone/tablet?
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